Success Of Six SigmaSix Sigma is a data centric and customer focused model and those are its two main strengths. The fact that any good Six Sigma process improvement measure will ensure that customer satisfaction levels and your business productivity goes northwards, allows many companies to implement Six Sigma processes. Agreed it is a complex set of practice but by following elementary rules you could ensure that the Six Sigma project is a success. In totality, success of six sigma depends on lot of factors which can be controlled only by the team which is implementing the Six Sigma project. Scope - This is where the whole Six Sigma life cycle starts. Scoping would involve understanding the metrics impacting customer satisfaction and business productivity and understanding your processes. The answers leading of the above two will greatly provide you with the problem statement and the goal for your Six Sigma project. The Scoping of the project must also involve the Project Head to outlay roles and responsibilities of the personnel who would be contributing to the project. Customer Satisfaction is the key - The fact that Six Sigma as a set of practices solely focuses on increasing customer satisfaction levels, in turn increasing business productivity allows you to have a very narrow focus. Just in case, you wish to target a metric which does not aim at increasing customer satisfaction levels either directly or indirectly, you would be well advised not to implement the Six Sigma project. Team Involvement - No one has been able to implement a Six Sigma project alone. Which signifies the importance of the involvement of the team who will be participating in the implementation of the Six Sigma project. True, managers and business owners strategize the entire implementation but at the end of the day, it is up to the team members to realize the importance of this and execute the project efficiently and effectively. Depending upon the scope, complexity and criticality of the process improvement measure, the financial advantages of a successful Six Sigma initiative can range from $3000 - $30000. Some companies have reported profits to go across a million dollars on the long run. When one takes those numbers into count, no stone should be left unturned to ensure a Six Sigma project is successful. If you ask any Business owner who has initiated a Six Sigma project, he would want the same not only because he has invested time, resources and money for the project execution but also because the business' brand loyalty then has only to move up. |